Privacy Policy
Your privacy matters to us. Here is how we handle your data.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a booking, or contact us. This may include:
- Name, email address, and phone number
- Payment and billing information
- Travel preferences and booking history
- Communications you send to us
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send you service-related communications, and comply with legal obligations.
3. Sharing of Information
We do not sell your personal data to third parties. We may share your information with service providers who assist us in operating the platform, such as payment processors and travel suppliers, under strict confidentiality agreements.
4. Cookies
We use cookies and similar tracking technologies to improve your browsing experience, analyse site traffic, and personalise content. You can control cookie settings through your browser preferences.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your data by contacting us.
6. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise these rights, please contact us at hello@elfrique.com.
7. Security
We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our platform or sending you an email.
9. Contact
If you have questions about this Privacy Policy, please contact us at hello@elfrique.com.